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Payment backed by
Visa and Banks.
One partner for online and in-store payments: secure, supported, and built to scale with your business.
Overview
What's inside
Who we are
About Dime
Dime is a payments provider serving merchants across 15+ Caribbean markets — online, in store, or through a link. An official Visa partner on secure, compliant infrastructure, with a real support team that helps you get started and keeps more of every sale in your pocket.
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Samsung Pay
- NCB Pay
- Lynk
- JAM-DEX
- Bank transfers
Solutions
What we offer
E-commerce
Get paid online, with or without a website.
- Payment links
- Hosted checkout
- Invoicing
- Subscriptions
In-store
Take payments anywhere your customers are.
- Portable terminals
- Tablet payments
- Unattended devices
- Self-service kiosks
- Tap to pay on phone
Integrations
Fits the systems you already run.
- Storefront plugins
- POS systems
- Accounting tools
- Social selling
Security
Protection applied to every channel.
- Encryption
- Tokenization
- 3D Secure
- PCI DSS compliance
Payment methods accepted
Channel
Selling online
Payment links
Share a secure link by message or email and get paid without a website.
Invoicing
Send branded invoices that customers can settle by card in a single click.
Payment forms
Hosted checkout pages that drop straight into your existing storefront.
Subscriptions
Recurring billing for memberships, retainers and repeat orders.
Online checkout
How a customer pays
01 Browse the store
Customers order from a branded online store.
02 Place the order
Choose items, options and quantity.
03 Pay by card or wallet
Billing and secure card, Apple Pay or Google Pay.
Works with
Social selling
Channel
Selling in person
POS integrations
Portable terminals
Unattended payments
Tap to pay on phone
Self-service kiosks
Use case: Restaurants
Serve more guests, turn tables faster
POS built for service
Take orders and payments tableside or at the counter in seconds, with fewer trips and faster service.
Kitchen display (KDS)
Orders fire straight to the kitchen. No lost tickets, no misheard items, no delays.
Customer display (CDS)
Guests see their order and total as it's rung up, resulting in fewer disputes and faster payment.
Self-service kiosks
Shorter lines at peak hours and bigger average tickets, without adding staff.
Use case: Supermarkets
Checkouts that keep lines moving
Faster checkout
Integrated payments cut every transaction to seconds, serving more customers per lane, per hour.
POS built for volume
Scan, weigh and pay without slowing the lane, even at your busiest times.
Every lane in one view
Track sales and cash-up across all tills in real time, from one dashboard.
Fewer errors, less shrinkage
Payments tied directly to the sale mean no re-keying and no mismatched totals at close.
POS integrations
Use case: Gas & EV stations
Sell fuel and charging around the clock
Open 24/7
Unattended payments on the IM30 let you sell fuel and charging with no staff on site.
Built for the forecourt
Rugged, weather-ready hardware that takes cards and wallets right at the pump.
One settlement
Every pump and charger lands in a single report and payout, with no reconciliation headaches.
Use case: Inventory
Stock that manages itself
Live stock levels
Every sale updates inventory instantly, so you always know what's on the shelf.
Multiple locations
Track and transfer stock between stores, stockrooms and warehouses in one system.
Purchase orders
Reorder from suppliers before you run out and never lose a sale to an empty shelf.
Nutrition management
Recipes, ingredients and nutrition labels managed alongside your products.
Use case: Government
Payment infrastructure for the public sector
Tourism
Accept payments from visitors across hotels, attractions, tours and duty-free.
Customs
Collect duties and fees at ports and borders with secure card and online payments.
Schools
Tuition, fees and canteen payments online or at the counter, with instant receipts.
Utility payments
Water, power and rates paid by card machine, payment link or recurring billing.
Online and card machine payments
Citizens pay on ministry websites and portals, or at the counter on Dime card machines. One provider for every collection point.
Analytics across ministries and locations
One dashboard tracks revenue by ministry and by location, so every dollar is visible, reconciled and audit ready.
Insights
Analytics, Audit, and Reconciliation
One dashboard for every sale
Online and in-store sales land in a single view: revenue, orders, tips, taxes and top products, side by side.
Payments tied to order numbers
Every card transaction carries the POS order it belongs to, so payments are never decoupled from the orders they settle.
Reconciliation without the spreadsheet
Match settlements to sales by order, channel or payment method and close the day in minutes, with a clean audit trail.
Trust
Security at every layer
Payment data is protected end to end, on infrastructure built and audited to industry standards.
Encryption
Card data is encrypted in transit and at rest across the platform.
Tokenization
Sensitive card details are replaced with tokens, never stored raw.
3D Secure
Additional cardholder authentication on online transactions.
PCI DSS
Compliant processes and controls audited against the standard.
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Service
Support that answers
Dedicated account team
A named contact who knows your setup.
Phone support
Speak to a person when something needs fixing now.
Email support
Written trail for billing, statements and requests.
Live chat
Quick answers to day-to-day questions.
Merchant portal
Transactions, settlements and reporting in one place.
Onboarding help
Guided setup for your team and your devices.
Pricing
Simple, transparent rates
Online transactions
Every card, wallet and link payment taken through your store or checkout page.
3.7% + 29¢
per successful transaction
- Hosted checkout and payment links
- Cards, Apple Pay and Google Pay
- Fraud screening included
In-store transactions
Tap, chip and contactless payments taken on your Dime terminals and POS.
3.5% + 10¢
per successful transaction
- Terminals, POS and kiosks
- Tap to pay and contactless
- Next-day settlement
No setup fees and no long-term contract. Rates shown apply to standard card transactions; your account team will confirm anything specific to your business.
Settlement
Straight to your bank account
Customer pays
A card or wallet payment is captured at checkout, in store or online.
Cards, wallets and links
Dime processes
Funds are captured, screened and fees are deducted in one clean pass.
Fees shown up front
Your Dime account
Funds land in your Dime account the next day. Send money to other Dime users, or move it with domestic and wire transfers.
Also pays out to other Dime users
Withdraw to bank
Withdraw your balance to your bank account whenever you're ready.
Named on your statement
Example sale
$100.00
Fees at 3.5% + 10¢
− $3.60
Transferred to your bank
$96.40
Thank you
We'd love to power payments for your business.